This interactive program facility managers the core skills needed to run safe, efficient, and cost‑effective facilities. Participants learn practical strategies through real‑world examples, group activities, and an applied action‑plan project. No prior facility management experience is required.
Upon completing this 12-hour program, participants will be able to:
Apply the facility manager’s role strategically to support organizational goals and customer satisfaction
Make informed operational decisions using data, metrics and modern facility management technologies
Improve efficiency and cost effectiveness by aligning resources, budgets and service delivery models
Lead continuous improvement efforts that strengthen safety, reliability and long‑term facility performance
Session 1: Core Responsibilities of the Facility Manager
Safety, security & emergency readiness
Customer satisfaction
Team building & cross‑department collaboration
Using data & business metrics
Start your Personal FM Action Plan
Session 2: Operational Efficiency
Process flow & floor plan optimization
Inventory control
Vendor & contract management
When to outsource
Budgeting & cost control
Capital project cost/benefit analysis
Session 3: Continuous Improvement
Corrective actions & contingency planning
Preventive & predictive maintenance
The expanding role of AI in facility management
Complete your FM Action Plan
Dates:
Wednesday, August 12
Wednesday, August 19
Wednesday, August 26
Time: 12 p.m. – 4 p.m. CST
Location: USI; 8600 University Blvd, University Center Room 2203
Cost: $850 per person, includes all training materials.
No food or drinks provided.
Instructor: Joe Willett
MUST REGISTER BY JULY 29, 2026
Register at usi.edu/fundamentals or call 812-464-1989 and someone will assist you.
Questions? Contact Paula Nurrenbern at pjnurrenbe@usi.edu; 812-461-5425 or Lesley Groves at lagroves@usi.edu; 812-464-1854.
